On Friday 8 Nov i went to Irene mall to refund a chain i thought was 9 ct gold-in fact it was 10% 9ct. The manager refused to exchange, told me to go to Mall at Reds. I left message on Area manager's phone, but clearly she is also no advertisement for good service. She did not even bother to return ...
I am still waiting for someone to respond to my previous complaint and true to form, not a word from the Foschini Group regarding my blackberry that still doesn't work!!! I guess this is the way they treat their customers, ignore them and hope they go away?? This is not going to work, i will ...
Vanessa da Rocha do not reply if feedback wont be given to a customer. No one answers your telephone lines, calls are always on hold. Your account is paid up and I want my name cleared. I'm very disappointed, the service that I'm getting from Foschini stores is Just pathetic. I have been trying to ...
I submitted the below complaint over two week ago and I have not received any further feedback. No one has contacted me to resolve this issue which is still pending - very disappointing customer service. I have been trying to activate my account on the new Foschini website and it keeps timing out. ...
I bought airtime via Foschini on a monthly basis for R30.00, they contacted me to renew the airtime top up for the next year, which I declined and told them to cancel as my kids school fees is increasing for next year and I can't afford it anymore. Now they blocked my cellphone and I didn't buy nor ...
For the past week now (and also after attemptimg for 3 months prior to last week's complaint) I have been trying to get a letter from Foschini stating that my account had been settled in full with them on 31 July 2013 and is now closed. NO ONE, not even head office is willing to assist me even ...