I do love FNB's reward system; it does influence my banking behaviour. I am disgusted with the way they handle their reward system - this is NOT how any company should do their customer service! The detail: 1) We were given info on changes in Ebucks reward rules from 1 July onwards. (Their change ...
My wife had taken out one of those monthly loans, where the amount is deducted from the account automatically after one's salary is paid in at month-end. In the middle of the month my wife gets a deposit into her account, FNB thinks this is her salary, and takes all her funds out. Phone calls ...
I applied for an limit increase on my credit card. I was offered a upgrade to a platinum credit card. I was told there is a R60 rand fee involved. They charged me R660. This is unethical. I wished to cancel the card. I spend over 20 minutes on a call and was finally cut of. From a loyal customer of ...
Wow Fnb!!! I really doubt our Loyalties to you, Once again you shatter our Dreams, We apply In december for a Home loan of a Higher Value and get 100% Approval, That deal fell through with the Owner of the Property, We finally find another Home of our Dreams and you decline us, Both My husband and ...
We required an overdraft facility for our business in 2011, which was not approved, however an agreement was entered into to grant us the facility of R120 000 subject to the provision of surety. The bank took sureties of R150 000 in investment policies. We have since paid R60 000 of the overdraft ...
I have been on the phone for about a half hour on Friday, Saturday and Today that is a 1.5 hours of my life I wasted on a bank. You removed money from my account without my permission that is in my books. And not one of your consultants can tell me why. I am switching from banks today and making a ...