I have been given a run around by FNB since June 10 2013 with regards to the additional funds to extend my house whom I have a mortgage with FNB. They initially submitted my request to the wrong department, a month later, it was sent to the "correct" one, after I complained about it. My ...
I recently received the option to upgrade my cheque account to a "Private Banking Facility". I took up the offer, believing that the banking experience would be better as a "private client". The problem is I have not heard from my so-called "Private Banker" since ...
On 18.07 FNB sent documents for us to complete. We completed and returned all required docs on 02.08. On 05.08, they reply saying all docs are still outstanding (even though we sent everything). On 06.08 we mail them stating we sent the docs, and we asked additional questions in the mail regarding ...
I just would like to say that the above consultant has really assisted me very well. He is always friendly and willing to help. He really makes clients feel welcome in the mentioned branch. Thank You for your help always. I will always recommend other clients to go directly to him for assistance. ...
On the 18/07/2013 I was contacted by FNB agent Caroline offering me the GOLD credit card. She informed me that on this card the monthly fees are less than on the current card I am having which is smart credit card as I am usually paying _R35 but on the new Gold credit card I will be paying about ...
I applied for a home loan through FNB Premier Banking and was very impressed by the level of service provided, despite my very pessimistic agent telling me Premier Banking was overrated! Not once did I have to follow up. Everything worked like clockwork with no chasing games. Special mention to ...