I would like to thank the lady who assisted me with my enquiry on my credit card, we need more people like her in our client services environment she just made my Monday with her excellent service. BIG UPS TO Kgothatso Chuma from FNB Contact Centre!!! Because of her ill stay a loyal client to FNB ...
My mother an 85 year old is sent an SMS from FNB to re FICA - no follow up letter. Then thye freeze her account. Imagine having to take a 85 year old using a walker into the Bank on a Saturday morning at the end of the Month! Well I had to as I work all week. Then we are told to queue for the Sales ...
I have applied for a loan for debt consolidation which was declined, i have been banking with FNB for ages. Also in terms of the approval of these loans i dont think consideration is taken to the fact that by paying all other debt off, there is a bigger surplus available and paying towards one ...
This is now the second time i find myself disappointed with FNB, the first time was with my mac, which i posted about, and now after doing an application for a credit card. i did an application over the phone with FNB on the 06 of Sep 2013, sent through my documents on the 12th, and now almost a ...
It is now about three weeks to get this bank managing director to sort out his staff we only get promises on promises and nobody does there job, the one only passes the bug from one to the other from my personal banker nareshio basdeo to ceo complaints a celeste ref 345617 to a helo peter sms ...
No answer when I call the service manager at FNB Hyde Park after I've received a voicemail to phone back. My complaint has STILL not been resolved. ...