I was depositing money when the ATM swallowed my cash and didn't return it, I was advised that it will take 3 - 4 working days yet the matter is still not resolved. I had to phone the bank instead of them advising me on the progress regarding the matter since it is still not resolved. ...
I had a cheque account with FNB with i had to close due to Unauth dedcutions. The day i went to close the account it was in Arrears with R -300, i was told to pay over money everymonth to get this settled with i was prepaired to do. On that same day i opened a new account, but never got the time to ...
Complaint to FNB which I tried to send by onluine form. How the do you log on? Simple it isn't. I enter my login details and nothing happens. And why do you need my ID number to answer a simple query? If your call centre answered I wouldn't be wasting my time doing this! Some more points - the ...
My elderly mother (63 years old) blocked her cellphone banking pin & we called the CC for assistance. We were on the phone for over 30 minutes because we kept getting cut off &, to top it off, we did not get any assistance. We spoke to an agent (Owen Gregory) who sounded as if he was not in ...
We have a lot of receipients on our bank profile and now with the new layout its a mess. It use to be in alphabetical order now its all over. Its confusing and takes now time to do payments as we have to search ...
FNB has taken all the money out of my cheque account without any notification or advice at all. This is the second time that FNB has money out of my account. It is the equivalent of pick-pocketing. is illegal and FNB should be closed down for dealing illegally. ...