Good day I called in on Wednesday the 13th of November 2013 to upgrade my vehicles to the comprehensive plan. Kelly required information from me that I gathered and she promised to call me back. She kept her promise and she explained the plan to me. Her assistance and knowledge on the product is ...
Today I arrived at the FFW Assessment centre. My car was promptly assessed. Post the assessment I spoke to Abdullah Gamieldien who was kind, honest and understanding. His empathy and solid listening ability was much appreciated. He explained in detail what the next steps are and what would need to ...
I talked to Teboho sometime last week Thursday after Itu informed me that he will be the person responsible for following up on the repairs of my car, at the same providing me with weekly feedback. I did not receive that weekly feedback and decided to follow up, on contacting the call centre I was ...
I would like to compliment Daron Theunis for a prompt and quick service he provided me with then i called 1st for Women for my claim, today the14th November 2013. i had a very bad experience with my network provider after a traumatic experience of loosing my cellphone and Daron just proved that we ...
Marwaan was helpful, friendly and it was an overall good experience to deal with First for women. Funny that a company goes the extra mile to hire people that know how to talk to a woman! ...
Long story short, my partner thought she was doing us a favour by adding my car to her insurance and cancelling mine-less paper work, one transaction etc. She didn't realise though that this would mean that I would have to find time to redo car inspection and in essence incur 12 months extra excess ...