Faizel was really friendly and gave me an opportunity to express how I felt about my premiums, he didn't just shrug me off, and at the end actually gave me a great deal and dropped my premium. This i what makes me stay with this insurance ...
My wife and I are insured through first for woman, on Saturday morning 24 January, the company submitted a debit to the bank, it was returned as my wifes salary was paid in an hour later, that same morning at approximately 06h00 we had an accident, our trailer was very badly damaged (write off ...
Service was excellent. meant to cancel my policy but because of Faizel, I kept me as a client and went further by hooking my up with someone who works for Tracker and got me an even better deal with FFW as well as Tracker. ...
Well all I can say is great service from an amazingly well presented call centre agent. I have never even had this kind of service from my current insurer with whom I, ve been for 16years. Great job well done and thank you.. ...
Two weeks ago I laid a complaint because FFW took forever to finalise my claim for my written off car. I got prompt feedback from Lyzette (Claims Manager) who finalised my claim and I was able to get another vehicle. I am still ensuring new car with first for woman for their great service, despite ...