I have complained about this two months ago with regards to your network doctors / specialists. We need to find a maxillary facial specialist as my sister-in-law is in terrible pain. I checked the network specialists in gauteng and there are only 5 maxillary facial specialists on the network and 1 ...
I have been a member of Fedhealth since I was a child under my parents medical aid - more than 25 years now I believe. I became a type 1 diabetic in 1991 and by the time I joined the medical aid after I finished studying I started struggling to manage to receive all my chronic medication without my ...
I recently joined Fedhealth medical aid and I must say what an AMAZING experience. From the get go I didn't have any issues whatsoever! From the call centre right through to claims its just been one amazing experience. I was admitted two weeks ago for a kidney problem and I was really scared that I ...
I would just like to bring to your attention the excellent service I received from Dhansi Naidoo who is a credit controller at the Johannesburg Fedhealth offices, nothing was too much trouble she is polite and friendly and definitely went the extra mile, it is pleasure to have dealt with her and ...
When I applied for Fedhealth scheme, Yeshantha said that she will confirm if there is a late joiner fee, which I see as punitive. I filled in the forms, then without reverting back to me, the fee was included. There is also the matter of the waiting period where it is not clear if and when I will ...
I am a very patient person and understand that there are procedures etc. in place with regards to medical aids and how they work but this morning I have been left literally with tears in my eyes and wanting to bang my head against the wall. My daughter unfortunately has to have her medication ...