I telephoned Marlin and complained about the horrible mattress. He came the next day and replaced it with a new one! Great service but we'll see if this one lasts ok. ...
Factory direct was recommended to us but the Bed&Breakfast industry here in Port Elizabeth. Based on this information we purchased a bed and everything was great for the first three months. We have had the bed for approximately a year now and it has turned into a pathetic lumpy excuse for a ...
A few weeks ago, I contacted factory direct beds to query the possibility that my bed was causing me some discomfort in my back. The owner, Marlon, sent his guys to collect my mattress, made some minor adjustments (after explaining there were no faults) and had the mattress returned to my house at ...
After purchasing the bed and base set from factory direct Within 4 months the feet of the base had buckled under. The base also made creaking sounds and was unstable when picking it up. With contacting the guy in the factory he had stated that they being factory direct were using a new supplier and ...