I have recently had my over locker repaired at Faerie Glen branch of Elna Sewing Machines, When I arrived at the store the shop assistant was busy on her sewing machine sewing, It was as though it was an effort to get up and assist me. Her greeting was a straight HELLO in a abrupt rude manner as ...
I approached Dee Roos from Elna to make Photography Bean Bag Posers for me to sell on my photography Prop website, although she did say it was not something she had done before, she offered to try and do them for me as they were not complicated and required very basic easy sewing, but on collection ...
My embroidery machine, still under guarantee is faulty. Dan De Vos CEO of Elna, will not acknowledge the fact that there is a problem with my machine, but insists that I send it back to the same Service Provider who has (FIXED) my machine for the last 6 months, which I still have the same problem ...
The importer for Elna sewing machines, a Mr de Vos, refuses that clients exchange items at any of his shops. The item is still sealed in its original packaging, but exchange is refused because "you must make sure you buy the right thing". And what if you received it as a Christmas gift? ...