A month (March) ago my Edgars account was in arrears and they (Edgars) called me so that we can make another payment agreement. We did, the agreeement was for 3 months, and month-end of April I paid the amount we agreed on and I am planning to stick to the agreement until this account is upto date. ...
I emailed customer service on the 2 May 2013 with regards to a bag that is advertised in the latest Edgars magazine. I got no response until 6 May 2013 from Nomzekelo Mnini, who is from the customer relation team. She had ensured me that by the end of that day, she would get back to me with regards ...
I emailed Edgars on 13 April re a pair of shoes which I am trying to find. I got a reply in which they asked me for the SKU/style number. I went back to the store, which is far from where I live and got all the info and sent it through. Despite several follow ups, no response. I phoned number given ...
I bought a 5 pack of undies cash only to realize one was torn apart. I went to the shop yesterday to have it exchanged and was told that such goods are not returnable or exchangeable. I told them I already know that, but it does not allow them to sell damaged goods because we can't return them. I ...
Edgars in Trade Route Mall in Lenasia has the worse service ever! There is never enough staff on the floor to assist customers and when there is someone around, their attitude stinks, they are not helpful at all or they are clueless as to what is happening. There is never enough cashiers, often you ...
I phoned a few minutes ago to confirm if they can e-mail me a copy of my statement seeing as I would like to make a payment. firstly their account number for EFT payment purposes does not work!!! When you enter your card no as reference no it says invalid and I am not the first person who is ...