After writing to Ride magazine, who made enquire to dragon sport. Dragon sport is refusing to sell me new frame, reason because I COMPLAINED. ...
My bicycle Giant XTC COMPISITE 29er is 4 months old and the frame got crack in it. There is no other mark on the frame. I look after my things. there (Gert) said the cause of the crack is due to misuse and abuse, and that the bike got a hard knock. There live time guarantee does not cover it. ...
I would like to compliment Dragons Sports and the team, Llewellyn, Gert and Deon for sorting out my warranty claim, over the years I have experienced two problems with my Giant mountain bikes and on both occasions they have honored the warranty, no questions asked. The Giant brand is awesome, their ...