I recently received an account from the pathologists which I duly paid directly and submitted the account with the receipt to Discovery for reimbursement. I then received an e-mail stating that the medical practitioner would be reimbursed on 16th Jan. I contacted Discovery's call center on Saturday ...
I have made a claim recently for ME to be re-imbursed and not the doctor as I paid cash. I have clearly stated it in my email AND it shows on the doctor's invoice. The latest update on the website is that the doctor is going to be paid and not me. How is this possible? ...
Keycare will not give authorisation to a Paediatrician to admit a 6 week old child with seizures unless the child is transferred to a Emergency Unit to be seen there first by a non specialist. Absurd ...
Last year Discovery in error put a claim for K-Dental of R10 000-00 through our medical aid. The reversal was done, however we received a bill dated 13 December 2012 advising that we owe the amount of R1551.18. I send a e-mail on Tuesday. Yesterday I called the call centre as my e-mail was ignored. ...
1) I changed my medical aid from being a dependent to being a main member of my own. 2) The chronic meds were supposed to be carried across and I was assured they were. There were not! The chronic meds were claimed from msa wrongly by discovery. MSA ran out, 3) I paid self payment, then realising ...
To whom it my concern I have been a member with discovery for 5 months on the key care plus my husband got approval to see a specialist. In the specialist report send to discovery the Dr stated he had felt this way for a year. Which made them close my acc when my husband went to the Dr he explained ...