I'm a Discovery Health member and I gave birth by c-section which was not by choice. I was admitted to the ER a few days prior to giving birth on the 3rd January 2013 whereby the Dr had said that I have a heart problem and we needed to deliver the baby asap but the gynae decided other wise and I ...
I requested a change of GPs on my plan which I wanted reversed and Discovery could not do this - the reason I got was that they cannot back date a change to which I was rather annoyed as I had previously had a change like this done as a "special request" so, I cannot understand why ...
After my first submission, discovery sorted their confusion out> They resolved the issue on the 15/03/2013 but payment will only be done on the 08/04/2013. Now this is why i said they are so slow. You guys i so useless. After messing up my claim you should have done a payment at the soonest. ...
My dad is a Discovery Health member and on the oncology benefit as he was diagnosed with renal carcinoma, stage 4 last year. He has been on chemotherapy from about April last year and still receiving treatment. An error occurred and in November 2012/January 2013 (there is conflicting information as ...
I just spoke to a Kathy Range on the phone to help me with a couple of questions that I had in regards to my claim and other queries that I had, She was patient and answered me with such great efficiency and helped me understand my plan better. She even went an extra mile by sending me the ...
MY HUSBAND SUBMITTED 3 CLAIMS ON THE 12TH OF MARCH 2013 ON THE SAME FAX. ONLY 1 CLAIM HAS BEEN PAID PARTIALLY. WE CONTACTED DISCOVERY 4 TIMES BETWEEN MY HUSBAND AND MYSELF TO ENQUIRE ABOUT THE SAME CLAIM NOT PAID OUT TO US! EVERY SINGLE TIME WE GOT A DIFFERENT RESPONSE. THEN THEY HAVEN'T RECEIVED ...