I needed to cancel my Keycare account due to the high premium and lack of value received. I called the Discovery Health contact centre to find out about the implications on my Vitality profile if i cancelled and was told that because i had Discovery Life cover, Vitality would not be impacted. Today ...
On the 12 of March I added my new born baby that was born on the 15th of December to my Medical aid. I received the certificate of membership confirming the addition and the new monthly instalment of R1 671 per month with no penalties. I was surprise to see on 1st of April my account being debited ...
R3877 per month buys you this: Total time on call center - 47minutes 20 seconds. Answers provided - ZERO. I called Discovery on 8 April @ 9:30. Asked if I can replenish my medical savings account - The MSA is depleted after I suffered a broken leg. Pills, leg braces & doctors visits quickly ...
I have call the call centre number 5 days now however i cannot get assistance i need to see a Urologist, Customer service says Olivedale is fine i had now made an appointment wit him, Called again to check apperently Olivedale is not on the network i must go to 4ways life called fourways life make ...
I filed a claim to discovery for a dentist that I had to pay. After I sent them the invoice, the claim was declined as they said they did not received the invoice (which was included in the email I sent). No one contacted me to tell me this. I had to call them to find out what is going on. This was ...
I logged a call on 2 April 2013 requesting my 2010 Medical Tax Certificate. I got a responsefrom Achmad Sydney saying that I was not on Discovery records as a Main Member and can't be assisted as a result. I called Discovery and I was told to contact Metropolitan as they were the previous ...