Discovery health doesn't care about their members. They only care about getting your money. My wife has had a heart transplant and has battled to get her chronic medication for over a week due to a glitch in the system. She went in for surgery on Monday and still can't get her pain killers etc. ...
I (Elize Fouche) have third party consent on my Nephew's medical aid. He was in a motor vehicle accident (PMB), on 30 November 2012, which left him paralysed. On 05 March 2013 a claim and motivational letter from the hospital case manager, was sent through, for medical equipment (wheelchair etc) On ...
IF YOU WANT TO FRUSTRATE YOURSELF, CALL DISCOVERY, YOU WILL BE GAURANTEED TO HOLD ON FOR HOURS AND THEN STILL NOBODY PICKS UP!! IF SOMEBODY INDEED PICK UP, THEY GIVE YOU WRONG INFO!!! CAN A CLEVER PERSON PLEASE CALL ME OF SOMEBODY THAT IS KNOWING WHAT IS GOING ON PLEASE AND SOMEBODY WHO IS NOT ...
Good day I have had the worst service from Discovery in the past few months. I was requested to provide income verification from myself and my daughter who is the account holder. I have had these emailed through months ago however I was still billed on the highest income bracket. I have also been ...
My 1 year old daughter suffers from a extremely rare condition and her specialists sent through a motivational letter through to Discovery for her chronic medication to be supplied through her chronic benefits although this is not on the list of the 26 chronic medicines. Her dr sent it through last ...
I have called numerous times (4-5 times) about accounts that are not fully paid by discovery. and all they tell me is they will either get back to me which they NEVER do or I must fax through the claim which i have done... still no response! then the latest telephonic instruction was to email the ...