I sent my claim in on the 7/01/14 and again on the 9/01/14and received that automated response with the reference number. I then phoned in on the 18/01/14 (as it was still not paid) and was sent documents to change my claim banking details which i did that morning-i followed up after i sent them ...
I tried to extend the PMB on my account, i spoke to 5 consultants and then landed up at finance. You can call discovery to pay a bill - you'll definitely get to the right dept. Claim - good luck tax certificate - right dept. any thing else is impossible. ...
I have submitted 2 claims in the last 6 months with issues on payment and transparency on Scheme rates: 1. Dr Milos dates 2013/12/06: Claim of R1800 with ICD 10 code and And statement clearly showing N93.9 as procedure codes. Now the dr still needs to write a request and report for examination? My ...
Hi, I am flabbergasted and disappointed at Discovery. I have been a member for a few years and I have been to the doctor a couple of times but I am always out of savings. Anyway last year I went for a gynae visit and everything was well until I got an invoice from the doctor to pay an amount of R ...
I joined discovery 6 years ago, ever since I realized how I paid R15000 a year only to receive about R3000 benefits. Well I accepted that this, in 2012 I tried to add my mother as a dependent, my mother had come off prev medical aid Aug, I started application process 1st of October. It took the ...
Dear Discovery I am a new member and you have impressed me so! I spoke to a knowledgeable, eager to help employee who was ready to go the extra mile to ensure that by the time I got off the phone, I had cover. He delivered when about an hour later, I got my confirmation information. When service is ...