This is ridiculous, my dad needs an Emergency Brain surgery, as been specified by his Neurologist. His surgery was booked for last Thursday, on Wednesday afternoon we received a phone call from the doctors office saying they need to postpone the surgery because Discovery haven't authorised the ...
It is disappointing that you go onto the medical aids websides then you end up with no feed back what so ever from them I have being trying so long to get hold of a staff member from discovery not a agent because they end up not knowing what you ask them. Is this the way it is suppose to be peter ...
I am part of Discovery Key Care and i optained an Auth code to see a specialist from Discovery on the 01 July 2013 whcih was valid for 30 days. I called to make an appointment to where i was advised that i would need to pay in full. I called and spoke to Brian to advise why, he advised that i ...
I phoned the Discovery Health contact number that I got from the website, 0860 100 696, and the telephone options directed me to the normal Discovery Health queries. I spoke to a lady called Genevieve. Before I got to Genevieve, I SUCCESSFULLY punched in my membership number to the automatic ...
I am on the Keycare Plus plan which offers a specialist benefit to you and your dependants annually! I never make use of my medical aid, except for when I visit my GP of which he is paid a measley rate of R102.00 for ever consultation because he is a network GP. The ONE time a year i need to see my ...
I HAD TO GET PRE-AUTH FOR MY DAUGHTER WHO HAD TO DO A G-SCOPE IN HOSPITAL. I CALLED DISCOVERY, GOT THE PRE-AUTH THEN I WAS TOLD WE HAVE TO PAY A CASH FEE OF R2850.00 FOR USING THE HOSPITAL EQUIPMENT. I HAVE NEVER BEEN SO DISGUSTED AS I GET A SAVINGS OF ABOUT R5000 PER YEAR FOR 5 PEOPLE, WHICH IS ...