I was diagnosed with cancer in May 2013 and have since then had 3 operations done by Prof Joseph at Morningside Clinic. The medical aid only paid a portion of the account approximately R50k and there is still an amount of R73K outstanding. I've been in contact with Discovery daily regarding the ...
I have been fighting with Discovery for over 3 months for them to pay for blood tests I had relating to a PMB condition. Finally when I thought I was getting somewhere the person I was dealing with suddenly 'left the division' and I am now expected to start over with someone else who has no idea of ...
I need proof of my International Travel Benefit for my Italian visa application. The consulate requires that this document be a one page document. Discovery sent me a two page document with lots of spaces in it, when I asked them to compress the document, they informed me that they cannot compress ...
I WOULD LIKE TO LODGE A COMPLAINT WITH DISCOVERY, I TOOK MY MEDICAL AID LAST YEAR SEPTEMBER AND CERTAIN THINGS WERE NEVER EXPLAINED TO ME. I AM SO FED UP WITH DISCOVERY, THEY DON'T DELIVER WHAT THEY PROMISE. AM CURRENTLY PREGNANT AND DUE IN NOVEMBER AND WITH THE PLAN THAT I AM ON I CAN'T FIND A ...
Once again, I am back... dealing with incompetence. Telling me that the e-mail address is not matching what's on file. It's the one you e-mail, it's the one you send my claims to... Next time you're unclear on something, call me instead of telling me to call you. NB! MANAGER CALLBACK ONLY, ...
A couple of months ago my mother went to see a specialist who advised that she needs to remove her gall bladder. To date the specialist is still waiting for authorisation, Discovery are quick to act when it comes to premium collection but look for loop holes and exclusions when it comes to backing ...