Good day, my wife recently received a mailed letter, stating that if she does not make payment for an outstanding amount owed to Discovery they will list her with the national credit bureau, as she "has not made any effort to make a payment plan, or answer calls." Well Discovery, I can ...
After struggling to get any response from Discovery Health and shoddy service from their call centre, what a pleasure it was to deal with Danita de Witt. She was very professional and took the time to listen and did not raise any expectations by me. She however did promise to do her best to ...
Call Centre agents have no clue with regard to Cochlear implant equipment and related accessories, that are due for upgrade every three years, every time we have a upgrade We have to speak to line and clinical managers, after frustrating conversations with the call centre front line staff. ...
Good day After numerous attemps i tried to get hold of someone as my Discovery Health account needs to be closed on Itc and still to dte hasnt. Please advise what to do or must ou close the account ...
In June I had to go the hospital. I got all the relevant authorization information and all. I do understand that this could have been done in a doctors consulting room, but even to say that it had to be an hour in theater become 2 hours due to complications. this is still fine!!! From the beginning ...
In Jan I was diagnosed with Myasthenia Gravis. I followed up about twice a week for about 5-6 months on my application for PMB.No one could give me a clear answer why meds was not approved. I was told a different reason every time I called, that the meds my dr prescribed must be available at a ...