I'm used to good service from Discovery, but now on a few occasions I have requested specific information that requests expert input from them which they could answer in 1 short paragraph.. not my basic analysis of their terms and conditions. Every time I get a copy-paste answer from a section of ...
I HAVE A MEDICAL AID WITH DISCOVERY MED AID NUMBER 425306592 ON A KICK CARE PLAN (MED AID NUMBER 425306592 - ID NO 761028 5966 080, MY PROBLEM IS THAT I WAS IN AN MOTOR VEHICLE ACCIDENT AND HAVE RECENTLY BEEN DISCHARGED AND AM WALKING WITH A LIMP AND DESPERATELY NEED PHYSIOTHERAPY FOR ME TO WALK ...
I have been with Discovery on and off since 2002, blame job hopping. I thought i understood the scheme but have not been rudely surprised. They have rejected some claims which i had to pay for (over R 6000) and they do not use this amount to reduce the self payment gap, and the reason is, i am not ...
To whom this may concern, For the last three months Discovery Health has taken an amount equal to 4 payments each month from my account. The problem is not that they do not refund, the problem is that they do not fix the mistake in accounting. This means that I have to waist at least an hour on the ...
They keep me on hold for 45 mins then the phone cuts off. They NEVER CALL BACK . They keep on moving bmy query from MANAGER to SUPERVISOR to SPECIALIST. TOTALLY GIVE UP. ...
I work at a doctors practice and I can honestly say, every time I have to phone Discovery for any query, I look forward to it. Their operators are so friendly and helpful. Not once have I had a problem with service from their side. Thank you very much to the Discovery management, the training ...