I was admitted into hospital in January this year and I needed a MRI Scan of the Brain done. I was on a plan that covers this in hospital. I spent a week in hospital waiting for authorization to be granted even though there was no outstanding information and this was the 1st time that I had such a ...
ENOUGH! I'm continuously having problems with them deducting my monthly premium. Every time I have to exchange emails over and over again asking for a forced debit to go through. I became a member again on 1 July, had endless problems since, changed my debit date from the 10th to the 1st. They ...
Yesterday I was meant to be admitted to hospital because I am in severe pain. I have been diagnosed with a condition that should be treated with medication but I feel no relief despite trying various medications and have been in pain for over a year now. My doctor recommended that I be admitted to ...
After submitting Claims for doctors consult, a Verbal aggreement was entererd telephonically stating that I need only submit the Proof of payment of Doctors consult. Now there is all different excuses for not completing payment to myself. The initial agreement according to Discovery Health was 2 - ...
Earlier this year my daughter required orthopedic corrective inserts for her feet. The cost of the doctor and the insert was agreed to by Discovery as a PMB claim. But before this could be processed, Discovery paid the Surgeon, then realized they had made a mistake and is now trying to tell me that ...
I was taken to hospital months ago, There's a message when you call to get authorization which says "if your call is for an emergency admission, I should go straight to the hospital and I do not need authorization, however if it's within the next 48 hours I need authorization". In my case ...