My Medical Aid was changed to another Plan, without letting me know that the money on savings account was to be paid, i was put on ITC. How can Discovery put you on ITC if you are still with Discovey and no one has let you know??? Yes the call centre said that they made calls to my cell number... ...
I had booked an operation & submitted loads of forms & information over what must be 2 months. Every time I get a message back that they need something else. The time taken in between responses has resulted in the operation date being missed. Now they say the can't provide a preassessment ...
We required authorisation to have my husband admitted in hospital as he was unwell and needed hospital assistance as soon as possible. We therefore took him to the hospital at 7am, they tried to contact m/a to give them authorisation but was told that they were offline and must call back. The ...
How doeas Discovery a multimillion rand company suppliying medical aid go down for a whole day. Are they too cheap to have backups I had the unfortunate experience of rushing my Father to hospital while they were down. As much as they state Hospitals cant refuse the hospitals will give limited if ...
Discovery promised through two consultants to pay a certain fee pertaining to PMB's. This started in June. Since then I've had 2 consultants telling me that the first two are probably wrong. One Aaron made promises to investigate and contact me and I am still waiting. That was in August. Since then ...
Ek is my pa se begunstigde wat sy sake hanteer omdat hy 'n bejaarde is. Ek het nou al 2 x vir Discovery die toestemmings brief gestuur wat my pa toestemming gee om sy goed namens hom te behartig by Discovery. My ma is oorlede en toe ek vanoggend dit wil aanmeld en navraag doen wat hulle alles ...