We are from Potchefstroom and bought a LED Smart TV at Dion Wired Woodlands. Upon installation in Potch the sound on the TV was in defect. There is not a Dion Wired Store in Potch so I contacted their customer care via their website and received an immediate response and a prompt response from the ...
We purchased a TV from Dion: the unit was faulty. We wanted to return it for a refund. Dion first wanted to send a tech and I refused as I don't want fingers in my unit if it's only 2 days old. Eventually after struggling to get them to agree to give my R8k back, Sipohazi the store manager called. ...
I encountered a slight hiccup when purchasing a product from Dion Wired. I logged a call with the customer service centre. They took the time to fully understand my issue, investigated quickly, got down to the root cause, kept me updated all the while, and resolved the issue, far exceeding my ...
Last month there was interuption of service from our telkom adsl line. Telkom creditted our account but this month they reversed the charges and r charging us double. when we phoned them they blame it on their system. why are we paying if we not getting service. we then contacted Dion Telkom sales ...
I went yesterday to purchase a Nespresso machine at Dion Weird Fourways. Firstly the staff don't know their product they selling and could also not answer me with prices of the refill capsules. The item was on a nicely presented promotion priced at R.3450. When I arrived at the till the price came ...
The bundle was purchased 4 weeks ago after I had confirmed with Dion Wired that the product is indeed what it is advertised as and packaged. We then received a 75 - 300mm lens with no image stabiliser as was advertised and advised when we requested before purchase. We have since been contacting ...