My parcel has been delayed because of the call centre not sending me the invoice through to make a payment... 4687720166 to this tracking number. It takes 8-12 hours after payment - it is really expensive for express courier and then No service given or priority to your parcel. I need my parcel ...
I phoned to track a parcel and Glenda Morgan went out of her way to find out what the hold up was and why. Very good services from he ...
I contacted DHL Express to collect a parcel that has to be delivered in France. I was asked at what time I would be leaving the office and informed them at 13h00. This ment the parcel had to be collected before that time. At 13h07 I contacted them again and was informed that the time processed was ...
Good day, I would like to lay a formal complaint against DHL courier services. We recently had problems with the clearing department. It seems every time there is a shipment due to be delivered we always receive the "delay message". When we contact DHL they always have the same excuse, ...
I collected a package at DHL today and a copy was made of my drivers licence. Could you please explain why you have a requirement like this? I totally understand that it is necessary to verify identification, but why is it necessary to keep a copy? In my office, 2 people in the last week have been ...
DHL (Annelize Bloem) have asked me numerous times for payment for an invoice. I've requested a copy of the invoice numerous times, but each time I receive a copy of the shipping documents, commercial invoice etc. I have never received a copy of the outstanding invoice, and DHL seem to be unable to ...