I was applying for an International Passport for the first time and I got best customer Service. The staff where so friendly and helpful. I am very proud of them, I was so delighten with their services. From a gentleman who was assisting with fingerprints, to a gentleman who was accepting forms to ...
On the 30th August 2013 at 15h40 I contacted the department of Home Affairs Hot line (0800601190 to enquire about a permit application- ref 1000609216.I spoke to Seka. She was rude on the phone. She asked me personal details such as ID number, name and contact number. I explained to her that I was ...
I would like to thank Home Affairs for their efficient service when I applied for passport in August. In particular I would like to thank Nceba Bonga for his helpful and friendly service. ...
Received good service from a Home Affairs call centre agent who lived up to his promise and returned my call within 24 hrs to address my query. Unfortunately, i didn't get the chance to get his details but our call reference number was 1308047914. That was a job well done in living up to his ...
Hi, I have applied for my Unabridged Marriage Certificate in September 2012. It's now almost 1 year later and I still don't have the certificate. How long can it take to get 1 piece of paper? Is there anyone out there that can help me get this sorted out. Thank you, Mia ...
I am Stewart Sayers I applied for my ID on the 0342013 and paid the amount of R140.00. I contacted the wynberg branch with no answer after which I contacted home affairs customer service and was informed that I am on the Their system but my documents are still at their Wynberg branch. Till today no ...