On 8 Feb 2013 I took my 3 yr old defy dishwasher to the agents in EL as it started leaking and stopped working and tripped the lights. I asked for a quote, 15 Feb I was given a quote of R1249-00 for a new pump. I specifically asked the lady at reception and the technician who tested the machine if ...
Logged a query on the website, had a response within 30 mins. Was given a service callout reference number. Technician phoned me the next day to ascertain problem. Visited premises the following day to rectify the problem, unfortunately it was a faulty timer and no parts were available. As soon as ...
So i purchased a Defy CF210 Freezer on the 19/12/12 from Hirsch Durban The first complaint was reported on the 19/2/13 unit was not freezing and just cooling. A technician then came out on the 2/2/13Mr V Pillay and replaced a apparently faulty/burnt out Compressor. The unit worked fine until i ...
CANNOT UNDERSTAND WHY DEFY SELLS APPLIANCES IN BLACK AND NOW THAT I NEED A MICROWAVE ALSO IN BLACK, ITS NOT BEEN MANUFACTURED IN BLACK. THIS MEANS I HAVE A BLACK GAS STOVE, BLACK IRON AND NO MICROWAVE LORRAINE NORTJE ...
I purchased a new Front loader washing machine and Tumble drier on the 14th Feb 2013. The washing machine spins wildly out of balance. To date I have only had promises of a technician coming out to Clarens to repair my machine. The Bloemfontein office of Defy transfer my calls from one to the next. ...
I purchased a new Defy side-by-side Fridge/Freezer for R 8000 about four years ago. In year three, brown spots appeared on the back inside the appliance. It turned out to be rust. The appliance is now failing to keep perishables cold. The rust is unsightly and leaves me ready to leave the brand ...