I am having exactly the same problem as Andrew (April 13). They blame Orion (Old Mutual) for holding onto the money due to me. Orion say they have never received instructions from Data Factory. Because Orion are so much more efficient over the phone I am inclined to believe their side of the story. ...
Hi, I have been trying to help my dad with a claim from January 2013. The Data Factory said there was an amount due to him and he should contact Alexander Forbes which he did. Alexander Forbes says he must now contact the Data Factory as these are 'Excess Funds' He doesn't know who to turn to as he ...
I called the number 0210720312 and a lady by the name of Carol answered, She interupted me as I was about to tell her the nature of my query and cut in to say let me transfer you to the call centre and the next thing I was on hold for more than 10 minures. For the fact that she couldnt even wait to ...
I was contacted by Data Factory to let me know that I have provident monies owing to me (surplus) last year July I was requested to send through all my private info including bank statments and certified ID documents to claim my money. After many attempts they informed me in December that they had ...