My wife contacted Crystal Fires to sweep our chimney and remove a dead bird. Twice they never arrived for the appointments. I decided to take over the project and unknowingly contacted the same crowd. They arrived at my property loaded with excuses and removing the dead bird, not bothering about ...
First email sent to Company: Hi Louise, my attempt to get a fire going ended in my house being smoked out. I contacted you via SMS and left numerous cell phone messages asking for your help. I had no choice but to get a chimney sweep who shifted the appliance and removed soot which filled a black ...
Crystal Fires gave me a 3 month guarantee on the regrouting & workmanship of the work performed on my fireplace chimney. Within a month after, the grout eroded, resulting in a regrout needed. To date, I have contacted Louise (owner) 5 times to honour the guarantee, with no success! She even ...
They came out and gave me a quote, witch I accepted, then they demanded 50% deposits on the 12/07/2012 and after payment given to the guy name Eugene, I have never seen them again. They advertise their company under "BUSY BEE", "CRYSTAL FIRES" and "A L Spalding" with ...