This department exists in name only. Nobody works at the call centre and nobody responds to emails My lists of complaints will fill a journal. Have requested an assessment i.r.o. year 2010, and although I have already been assessed for 2012, cannot for the life of me get the 2010 assessment. Even ...
My name is phindiwe, i had an injury on duty in 2011 on the knee the injury was submitted to compensation fund, documents where sent to them but i haven't been compensated as yet not even my medical expenses paid, i have been phoning and visiting the office but nothing, i spoke to Dikentso asking ...
My mother submitted a claim to the compenstion fund in 2012. She received a letter stating that her claim was excepted but they needed some documents. This letter was sent on the 12/12/2012. On which the documents required was faxed to the fund. In January the fund said that the claim is in ...
We are waiting for our letter of good standing from April 2013. We have send faxes, requested by e-mail but no response where received. You cant even phone them because their call centre only gives e-mail addresses and then the phone goes dead ...
I have received no assistance with Statements of Accounts from the call center for the last three months. They tell you they will send it and it never happens, which means I have to phone back hoping someone answers the phone because the call center national number never works. How is this possible ...
We have repeatedly submitted all of the forms for our staff member to receive compensation. Only to be told today that we have to re-submit them again. There has to be a way that we can escalate this so that something can be done. I believe that they believe that if the process is too cumbersome ...