I drive a BMW X5 cost me a fortune, shortly before motorplan expired my drivers seat stopped working, sent the car in electrics fixed but after a week of returning the car the seat adjuster no longer works ie it moves forward and backward all the time!!! Eventually gave up. Also complained about a ...
My outsurance vehicle claim was authorised on 03/12/2013 and allocated to club motors Randburg for repairs. To date i have not received a call from club motors to bring in my vehicle nor did outsurance contact me to find out if everything was sorted. I contacted club motors this morning; call was ...
I applied for finance on a vehicle and was pre approved for the vehicle. Was told the vehicle is available. I told CLUB MOTORS RANDBURG that that I am taking the vehicle and they may proceed with the necessary paperwork. The following day I was informed that the vehicle was sold/given to another ...
They had my car for 14 days the first time waiting for a part, when I got it back the steering was skew, all the lights warning lights came on. I took it back and after 3 days I had to phone and find out what is going on, I collected it this morning and NOTHING has been done, all the same problems ...
I went to Club Motors Randburg Repair centre to get a quote to fix a side mirror. I was told the quote will be done in a few hours and emailed to me. 3 days later and after following up more than 5 times, still NO QUOTE. Talk about HORRIBLE CUSTOMER SERVICE in a customer service based business!!! ...
As the Corporate Governance Manager for a large Engineering firm I understand fully the importance of good customer service. The way I was teated as a customer by Sharon had all the correct attributes. She was always professional, always delivered on what she promised. She made me feel as if I'm ...