I'v been retrenched aT the end of Feb. 2013 and have a personal loan with Sanlam. On this loan is a policy that will pay my loan premiums for 6 months trough Channel Life. I've sent in my claim the first time on 11 March 2013. No one came back to me and on the 19th I contacted them again just to ...
You are just one pathetic company I will just take you to Insuarnce ombudsma. You are now sending a respond that you hope my query was resolved. Who is suppose to resolve my query if you as a Client Liaising Officer are not resolving it. Your intention was to the out of me thinking that I donmt ...
I have phoned channel life 20 times in the past couple of weeks to cancel my policy. When I phone them there is no track of my policy and no information of my policy on their system, but they keep on deducting money!! Keeping my policy with a company like this creates big concerns when pay outs ...
I am robbed by your company. I took a funeral policy that was going to cash back every 5th year my 6 months premiums. Now I was bletty robbed I never got all the money that was due to me and the stupid story that I get from your call centre every time from Jabu and Dennis is I was in arrears. I ...
This morning I phoned to update my details on my Channel Life Policy. Well what a surprise, after I gave my ID number, sorry they can't find my policy. Gave me a long story how they merged with SANLAM and they are having difficulty with all the different policies now. Undertook to phone me back. ...
DO NOT USE THEM! After confirming my surrender amount, I was paid out R1800.00 less, and then they still debited my acount for another premium! I lodged 3 queries. Vuyo Mbambisa and Modise Ramarope still haven't replied. I Spoke to the supervisor Julia. Everyday she kept on promising she will get ...