Called Cell C Get It in December 2012 to cancel this service and I received a mail and phone call on the 01/12/2012 confirming the cancellation. But up until today I am still being billed for a service I never used. I have called Cell C Get It on numerous occasion and spoke Sue Ref no.5921970, ...
Referring to the report I sent in 07:03 Mon 10 Jun. I asked for another statement to be sent to me today to see if my Names and address has been changed... it still has not been changed after I spoke to Mbongeni and who assured me that I will have no more problems with this matter. He said he ...
I took out a new contract (Straight up 200) with Cell C and Vitality Mobile. My phone was delivered last Monday and my number was ported on Tuesday. Ever since then I've not been able to make any calls as Cell C put me on prepaid by mistake. I have been phoning the customer care every day since, ...
On 3 March 2013 I contacted Cell C Customer Service the first time regarding a refund on my account. I had upgraded and subsequently a credit was due to me. I was told that it would take approximately 3 to 4 weeks, which I completely understood. Well, 4 weeks came and went and again I phoned. I was ...
I'm constantly getting calls all day from 084 145 and when answered, there's no one at the other end, only music playing. This has been going on for two weeks and I've received at least 10 calls. I would appreciate it if Cell C could remove me from their promotions list and only contact me when ...
I lodge a complaint a while back about my handset NOKIA LUMIA 820 being reset I am very happy about the way the matter was dealt with I received a callback the next day the store manager apologised sincerly aswell as the rep Thanks guys ...