I opened a new contract with Cell C on 29 June 2013 (Samsung S3 Mini and a Tab for R449 per month). On 10 July i had a look at my balance and it said that i need to pay R550 end of July, why R100 more that what the contract said??? When I phoned the branch the guy said on his system it shows i need ...
Dear HelloPeter I had numerous issues with my handset and eventually an agent named Sipho contacted me and confirmed that my contract would be terminated with no charges to me. He requested i return the handset with all its accessories. I did as told (Ram Couriers way bill no - RW12951253, dated ...
I took out a 12 month contract and cell c incorrectly captured it as a 24 month contract. I have been trying since February to get this fixed (as I am being charged every month, and am no longer using the contract) The "retention" department who apparently are the only people who can fix ...
My husband is a client of cell C and we have been having endless problems with BB Z10, the customer service agent who assisted me is VERY RUDE!!! You can go check on the recordings who assisted me some lady, pathetic lousy no help given and she just ended the conversation. The bbm picture does not ...
I HAVE MADE MORE THAN 5 POSTS HERE ABOUT THE SAME ISSUE, NO RESPONSE FROM CELLC. I HAVE JUST RECIVED AN SMS FROM YOUR COLLECTION AGENCY, STATING THAT THEY ARE ABOUT TO ATTACH MY ASSETS. I HAVE REACHED MY LIMIT NOW. IF THEY IS NO RESOLUTION OR FEEDBACK REGARDING MY ISSUE, I WILL CONTACT ICASA AND ...
I did an early upgrade 2 months before the expiry of my contract with Cell C. The new contract includes 1Gig of data so I started using data assuming that this new bundle was active. After using 100MB, my previous bundle limit, I noticed that I was being charged for data. I called the help desk ...