On the 23rd July 2013, yet another call to to suspend my line and take me to your legal dept, but 1 query of mine still pending. Now this consultant from accounts today is now telling me I used internet for over 2GB on my phone, at one go... why has this taken 6 weeks to be figured out? The past 6 ...
As a result of Cell C's very competitive offering on the Galaxy S4 at R399 a month I decided to take the plunge and move from my previous provider. Whilst the phone works fine and the package is competitive getting to use the call time and more importantly internet is a bit of an issue. INTERNET: I ...
I made the CHANGE to Cell C and it has been the worst decision of my life! I took my contract out mid May and have battled to get network coverage ever since. I have called Cell C and good luck if you can get through the Call centre. I sent them emails and to date I have yet to have a solution to ...
Yesterday I called Cell C's retentions department, I spoke to a lady named Musa. I am still in disbelief that she did not even try to retain me. She just asked on what date do I want to cancel? I cant believe that Cell C has a person in retentions that is there just to cancel existing business. ...
I submitted a claim to Cell C insurance for my phone that was on the 19/06/13. Cell C declined the claim as the phone was not in use at the time. I explained that the phone (Nokia E7) was faulty which I sent in to Cell C for replacement which Cell C declined and went ahead and repaired the phone ...
I have been a Vodacom customer for the last 15 years, now before I was to upgrade again with vodocom I decided to shop around and found that CELL C was a much more affordable option. HOWEVER, it has now been a month after submitting my application at Clearwater and I am told every week, we done ...