I lodged a complaint on 3 June after I damaged my car at one of the petrol stations in Milnerton. I received 2 calls from the call centre stating that the owner had been informed and would revert back to me. We are now at the end of July and to date NO RESPONSE!! Please can this matter be resolved ...
I laid a complaint directly with Caltex Garsfontein management and they listened without being defensive regarding the car wash service. After my complaint the service was jacked up when I went back to wash my car and I gave a R20 tip without hesitating. Also thank you for being given an ...
On Friday, 12/7/13, my dad went to refill at this station and paid by debit card. First attempt failed and second attempt was successful. At 15H30, he received 2 confirmations of 2 different transactions. a) 11H30 for R400.02 b) 11H33 for R400.04. He went back to Caltex to query and was told the ...
This Caltex always has great service and friendly staff. Managers are willing to help the attendants when the station is extremely busy. Thank you for your prompt service. ...
It has been a long time since I have had such disgusting service from a 24hr service station. 10h37 at night you have pump attendants sleeping, a cashier with no name badge claiming her name is grace whom doesn't even know her employers name. Before she even Made a civil attempt to address my ...
I poured petrol at 5:50am at the above mentioned filling station, I used my garage card to pay and the petrol attendant asked me to come to the window to put in my pin, when I got there the cashier left her chair to speak to the phone without saying anything to us, I then mentioned to the attendant ...