We have Ctrack devices in 2 of our vehicles & have had them for more than 2 years. We have never been able to track our vehicle online, a service we are paying for, when we notified them of the problem nothing was done about it, in fact the answer was we are sorry we could not fix your problem, ...
I have had a C-track unit in my BMW for just over 2 years and to be honest, I do not think that it has ever worked. Every time i phone them they inform me that the unit is faulty and that someone will contact me to resolve it, still waiting. Its quite pathetic as should my car get it will have no ...
I have a written undertaking from C Track on the 25 Jan 2013 confirming that my account has been cancelled and that no further debits will go off my account. Well, it seems that they have been quietly debiting my account without my authority and have now taken over R1000, 00 from my acc. All the ...
One of the 2 contracts I have with C Track expired in Feb 2013. C Track failed to notify me about the upcoming cancellation, and just continued with it. I called the customer car line and was told I have to send an e mail to cancellations@digicore, which was done on 7 March 2013 @ 16h55. Today is ...
I am trieing to get thru to the testing center to test my newly installed unit. If I sms the unit's cellphone number, I get no responses. If I call the call center, I don't get thru to the testing center & hold for more than 30 minutes. Please help ...
I made a payment arrangement with Annelien - which was accepted and fine - yet three debit orders went off my account! One for full amount - another two for arranged amount which was supposed to go off! What is the use of dealing with the accounts department if they just do what they feel like ...