I CALLED BOOK EXPRESS IN PARKTOWN TO ASK FOR ASSISTANCE WITH MY ACCOUNT, AND THE LADY THAT ANSWERS THE PHONE JUST TELLS ME TO HOLD AND IN THE MEAN WHILE I CAN HEAR HER HELPING OTHER PEOPLE WHILST I AM HOLDING ON THE PHONE FOR LIKE 30 MINUTES, IS IT NOT POLITE TO SAY, SORRY WE ARE BUSY CAN I TAKE ...
I ordered books from Book Express and the speed at which they handled the order was amazing. Placing the order was a breeze and when I called to confirm my order the phone service they had was quite amazing as well. All round a company that knows how to do business by making it personal, yet ...
A husband and wife team of masquerading as business people money from us. They run book express co. They promise you books they don t have to make you pay for them upfront, send you wrong delivery. When you demand an explanation they are rude and incompetent. They have no clue about customer ...
In regards to my last complaint, Shereen called back and apologised, and gave an explanation. Happy to have recieved an apology. ...
Worst service I order two Unisa textbooks from book express and was invoice on the 08/01/13 and received only one book. The other book was just highlighted on the invoice which probasbly meant it was out of stock. I waited for a response to my query but by the 30 January I emailed and called for a ...