I am due for an upgrade on my cell phone package, I visited the Altech Autopage shop at the Checkers Centre in Vanderbijlpark on the 24the of October. One of their consultants offered me a package which suited me, but then he said that this specific package wasn't loaded onto their computer system ...
IM STILL WAITING FOR A RESPONSE. CLEARLY YOU GIVE A ABOUT CUSTOMER SERVICES. I CALLED AND CALLED AND FINALY WAS TOLD THAT THIS WILL BE RECTIFIED ON THE 02 & 03 NOV, GUESS WHAT, ITS THE 4TH TODAY IF YOU DIDNT KNOW, AND STILL MY NUMBER IS DELETED. I HAVE TO SAY YOU REALLY MAKE IT VERY DIFFICULT ...
After the first Halo Peter - I received feedback from Autopage's Client Liaison Consultant: Escalation Hub. After investigation they finally aknowledged that the account had been created incorrectly and the billing was indeed done incorrectly for month. I received a mail confirming the refund ...
I have been ripped of by Altech till I spoke to their manager (Neo) who said it was because I was using accuweather and news24 and that is why my data was so high (I was using "free" Blackberry browser). I challenged him on this and he checked on his own R135 topup. Nothing was deducted ...
I wrote a report on 03 September 2013 about incorrect billing and reimbursement and sadly I'm having to do it again. My monthly payment is supposed to be R349.00 and R354.55 was debited off my account. I do not understand why Altech cannot get the billing correct. I have been a customer and the ...
I have place Autopage on HelloPeter numerous times, still the end to useless service has not come! I recently got a new credit card which the Bank reminded me to update my card details with providers if there are debit orders coming off this account, so I did it online, for my past experiences I ...