Last year in December our car was swept off the road and into water while it was raining, the car has since January 8 been in for repairs, first we heard that we will not be getting a courtesy car, then we discovered that they will only be replacing 1 of the headlights instead of 2 and thereby ...
Firstly I am sorry for only writing this report know! Darren working for Auto and General Claims department is a great asset to your company. I submitted my claim in December 2012 regarding a burst pipe and the damage it caused in out house during our vacation. The same day my claim was paid into ...
My policy with A&G is almost a year old and they issued me with a policy letter to incidate the increase of about a R100 on the insurance. Brent was able to help me reduce the premium to end up only paying R3 extra by just updating my details. It was pleasant experience to speak to someone who ...
I received absolutely excellent customer service from Faizel when I called to change my policy. He was thorough, polite and efficient. He had a wonderful manner about him. I was very impressed. I wish I could receive this kind of customer service from every company. ...
I am a current client for Auto & General. I joined them over 15months ago. During the course of last year (2012) ive experience numerous bad service delivery from multiple client service consultants. More specifically is the fact that I was promissed a discount and came review period in Dec'13, ...
I would like to thank Lo-dean for the excellent service he is providing to me as a broker and my clients, if he is asked to call a client at certain time he is always on time. client is always satisfied with the serviced rendered ...