I have called the 0861 988 988 contact number which has been supplied to me by Anderson and my insurance brocker on the 3 January 2014 at 1h25 and to my surprise I got hold of the answering machine stating that their working hours are from Monday to Friday from 8h00 to 18h00 in the evening. the ...
I never believed in getting good service from small insurance companies but i guess that is how all the big boys grew after all, Customer focus wins and the lady that assisted me was either well trained or these guys mean business. Spoke to Charmain regarding my policy and all documentation and she ...
I am upset with this company for unauthorised deductions which have happened twice where my premium has been incorrectly overstated. I phoned in November about this and was told it had been a system glitch and also got informed at the time that my premuims had gone up, this i must say without prior ...
My car was involved in a hit-n-run. I reported it to the police, got a case number. When I tried to call Anderson insurance they answer and put me through to the claims department. I was on hold till my 36 bucks airtime ran out. I keep buying more airtime but this keeps happening.its been going on ...
My PA realized that there was a consistent debit order going off our company account for the past 3 years and on further investigation we found that it was Anderson insurance which we had taken a few years back but the company had decided to insure the cars ourselves and cancellation was requested ...
I called in to lodge a claim, the manner in which was handled by Ronald was just simple... he made sure that i received the claim forms he e-mailed to me & he went the extra mile to ensured that i understand each and every step. A job well done, i felt like i was speaking to someone who knew ...