Riana Durr is the claims manager at Alex Forbes Insurance. I was put through to her after requesting to deal with the manager instead of the agent assigned to my claim. I had two claims to process. Riana made the process so simple and everything got done efficiently and quick. She even went out of ...
I have recently moved to Alexander Forbes insurance, and i have a simple claim. My mag was damaged. Since 22/12/2013, I have been trying to get my claim sorted. I am currently out of car hire, and am paying for this. i think the service i have been getting is ridiculous. Alexander Forbes, was ...
Thank You tiny for the great service you have provided to me during my claim very professional and great feedback keep up the good work ...
I recently went over from Renasa to Alexander Forbes. I believed that the service will be better as it is a bigger company. What a disaster!!! I submitted a claim last week and monday for stuff that was in Knysna while we were on holiday. I was told that it is a straight forward claim as we had a ...
I logded a claim with AF on 7 Nov 13 with Mr Mkhabela who told me that the 3rd party process takes up to 60 days and AF will contact me to advice me where to take my car for evaluation. From that day I waited for thier call and they never called and i thought there is still time because 60 days is ...
Hi I received the worst possible service from alaxanderforbes during the past couple of days, i lodged a claim of on the 24th of december 2013 i then had to deal with 2 different people of which they were of no assistance at all till i was referred to a lady by the name of Sarie Du Plessis who ...