I have an African bank account that is in arrears from a while ago. After a very professional person from African Bank called me, I decided to do the right thing and place a debit order on my account. The debit order has been running for a couple of months now, and every month they receive their ...
African bank has debietd my account twice with a double installment without my permission! I only authorised them to take a double installment from my account once, but they have debited my account twice. So effectively, I have paid four months installment in one month and the call centre is ...
I'd like to applaud one of your employees, Reneilwe (Jubilee Mall Branch), for the excellent service she provided me with yesterday. Ms. Reneilwe Mkabela helped me sort out my financial crises; she helped me select a loan suitable for my pocked and needs. She explained all the terms and condition ...
I called African Bank to see if i can settle my accounts as due to unforeseen circumstances a had not followed my payment plan. i asked for a settlement discount to pay cash and the response i received was appalling as I was unfortunately told to pay the monthly instalment rather than settle. i run ...
I had two accounts with Furniture City (African Bank). In November 2012 I contacted African Bank and requested a settlement amount on both my accounts. Which I received. I then paid up both my accounts. The one was closed the other remained open because African Bank neglected to update their ...
I am currently being put on hold by a call centre agent, her name is Khensani Mathonsi. I called 25 minutes ago to enquire about my account that I have. I have received an sms that I am in arrears of R628.30 which I do not understand why I am in arrears when you debit my account monthly. Now ...