On August 2012 I was laid off. I informed African Bank about my situation and submitted relevant documentation to process an insurance claim to cover African Bank loan and Furniture City. In February 2013 I was informed by African Bank that claim was successfull and African Bank Insurance Company ...
I am a client of African Bank and I had relieved my credit card by not using it for time. However, on Tuesday 23 April 2013, I went to a Branch in Wonderpark Shopping Center to have a new card issued as I wanted to use it. I was asked to submit a proof of residence and a copy of ID which I did. My ...
I applied for a loan at African Bank, the consultant at the branch informed me that i'll receive the funds the following day after employment is confirmed, employment was eventually confirmed Tuesday morning round about 9:30am. i called client services to find out the status of my loan, non of the ...
I applied for a loan with African Bank. I was approved, contract signed, credit card issued. Only to be told I was declined the next day because of debt review. I submitted my debt review cancellation letter to head office. I was told that the debt review had been cleared off the system, the ...
I requested a settlement amount for my credit card. I then proceeded to pay, emailed all relevant documents also asking for the account to be closed with immediate effect and requested written confirmation thereof. A week has since passed and i heard nothing so i contacted them directly, only to be ...
I am extremely annoyed at the fact that my account was debited twice due to an error by African Bank. Due to this, two of my other debit orders were declined by my bank and I was charged R115 FOR EACH of them. To further inconvenience me, both my cellphone lines has been disconnected due to ...