I bought airtime using my cellphone banking only to find out that it wasnt transfered. I then followed up with my cellphone provider to which they said that it had not gone through yet the amount was deducted from my account. I then logged a complaint telephonically and the ABSA team said someone ...
Logged 3 different queries via the email option on 7/2/2013. Have had the usual standard responses, "high volumes etc". have escalated to customer services - their reply even more bizarre. ref no - 9B2C1314 - subject - investment ref no - 9DBB649C - subject - safety deposit box ref no - ...
I have been into the longbeach branch of ABSA many times and today was no different, the service is good, professional and the queues are fast moving. The customer care clerks are always helpful, smiling and a pleasure to work with, they are non-judgemental and very clued-up. Thank you ABSA ...
On the 19th I logged a claim with Absa Insurance for a leaking bathroom pipe. The claim was rejected on the grounds that it was an outlet pipe, only inlet pipes are covered. My policy states: 1.5 Leaking or overflowing from geysers, pipes, appliances, cisterns, baths and fixed water tanks and other ...
After my last report (feel free to go read up on that one), I received a promise to sort it out and... yes, you guessed it... NOTHING!!! Yet last week I decide to go and just TRY and see if my account has been unlocked, and OMW - It is!!! I can FINALLY make the payments I had to make!!! YAY!!! Not ...
Never ever agree to any products from Absa in fact im leaving the bank and I'm off to Capitec. I was phoned by one of their sales people to be part of ABSA rewards in 2011 December I agreed to the product and they have been debiting R21.00 ever y month, today I call to check how much my rewards are ...