I have made a call to the Call Centre. Spoke to a Consultant who advised that she is putting me through to Daria and I have now been holding on for 41min. Not once did anyone pick up the call or acknowledge that they are aware of my call or advise that Daria Adams is not available or to take a ...
Today, during my lunch, I went to Absa to collect a 3 month bank statement. I thought that I would stand in a long line but was helped by Anthea Hankey. She was friendly, knowledgeable and on the ball. While waiting for my statements we chat and she was professional all the time. Thanks for the ...
After holding the line for at least 20mins in 3 attempts trying to cancel my policy date of my calls 02/05/2013 Spoken to Simphiwe who assured me that my policy has been cancelled, yet 31/05/2013 debit order goes off. Placed another call on the 01/08/2013 sopke to Yvonne who again verifies my ...
Last week I applied for a personal loan at Absa. I was helped by Patrick at the front desk. Firstly, he is awesome! His attitude and passion for life & his work is not something you see everyday! He sorted out the paperwork and within 24 hours I had the funds in my account. Thank you Absa for ...
Hi I received a US$ amount into my account on Friday 6 September 2013. I called the Forex division and asked them to process the incoming payment, with the R/$ at approximately R10.20 on the day. A voicemail message told me they were experiencing high call volumes, and I could email my instructions ...
I had a savingss acount with absa but then opened a money builder account ect someone by mistake deposited money into my old bank account out of the R 1400 deposited i could only access R330, R210 went to my credit card and the balance when i called the enquiry line went to bank charges had can ...