I hate 8ta with passion. again un authorised debit orders persist on my bank account. I had to close my bank account because 8ta is destroying my credit record with unpaid debit order fees I request someone to call me no one did. my contract expires in december and I cant wait to part terms with ...
I purchased a Huawei E5331 router/modem from 8ta Cavendish Square store (Cape Town) on Sat 4th May. I provided my address and was shown I had good coverage (pink) and that this would be 3G with aprox 8-10Mbps speed. I purchased airtime (R1800 for the 60GB 60GB package) and loaded this on Tue 7 May. ...
Still had no resolution to complaint posted 16/5!!! Had two calls from, one from "JUDY-called me from 0219446800, and on the 21/05 from someone calling from 0399781003, PROMISED TO SOLVE THE PROBLEM!! This person could not understand why the problem was referred to her as she has nothing to do ...
The coverage map on the 8ta website says that i am covered with a 3G signal but i get low signal and cant use the internet at all they have escalated the issue and still no response from them . they said they would send an technician to the area to put boosters up but no one has contacted me ...
I HAVE HAD MY CONTRACT (UNLIMITED VOICE PLAN FOR R1699 PER MONTH!) FOR 3 MONTHS NOW, THEY CONTINUESLY SUSPEND MY ACCOUNT AND RANDOMLY DEBIT MY ACCOUNT! I HAVE SPOKEN TO NUMEROUS CONSULTANTS AT THE ACCOUNTS DEPARTMENT AND NO ONE HAS BEEN ABLE TO RESOLVE THIS PROBLEM ALTHOUGH I HAVE SUCH A EXPENSIVE ...
On the 4th of March 2013 i send them an e-mail to advise them of the cancellation of the contract and did not what to renew it. After a month i contacted them and requested feedback on the cancellation. Guess what??? NOTHING at all. They then tell me that i still ow them monies. My contract ended ...