Hi 8ta I had written an email last week as well about this but it seems to have gotten worse. Not only is my phone line closed but now, I CANNOT even receive calls!!! This is bad for my business. I hope you open up my line in the promised 48hours! Please see my previous email to understand my ...
My account was suspended due to non-payment. My late debit order in fact went off on 15 June 2013 but Telkom continued to suspend my line on 19 June 2013. I paid an additional amout which means i have no debit orders due end of June. According to produre is the monies will appear 48 hours on their ...
About a month ago I took out a contract from 8 ta including a new apple iphone 5, now it seems (according to them) their is a problem with the new Iphone5 and 8 ta, I cannot send sms's on this phone with 8 ta! 8 ta blames iphone 5, and vice versa, in the meantime, going to their branch in the ...
Our 8ta contract 0814674350 is expired by end May 2013. We went into the branch in Cape Gate and were told we have to call the call centre, which we did and were told we have to send a email to Rention, [Email Removed] on 18 May 2013 and that same day Felicia Mukeri forwarded the email to [Email ...
This guys is so stubborn and slow, I called at 8:30pm - and he was oh so useless, pls note he is an embarrassment to 8ta? Telkom. Your call centre agent sound as if they were BEE trade off! Were they pick from the robots? Also no one called me about the previous complaint??? Customers: pls don't ...
I received a call on the 22nd of april. Telkom mobile offered me the the oppertunity to migrate to unlimited calls for the fixed billing rate R1120 per month. I accepted their offer and my new package would be effective from 1 May 2013. The sales agent took me through the whole process and advised ...