In 2010 I applied for a 3G contract with 8TA. I was supposed to get 10GB of data each month for 2 years. I had given them my correct banking details and agreed to a debit order. I used it for the first month and everything was working fine but at the end of the month I didn't notice any debit. I ...
My contracts expire in April 2013.I canceled both my 8.ta contracts in march already and requested the numbers to be ported to prepaid. I called 8.ta in august and Roseline Witbooi confirmed on 2013/08/14 she requested my payments to be refunded and even gave me a case number: 6568722. We are now ...
I have not paid for pass 2months, contacted them last week said they will debit my account with oustanding amount, called again 22oct to ask y they didn't debit they say it will be done month end, so I aksed to confirm banking details as I changed my account, so they gave me my old acc which is not ...
2 of my 8ta contracts came to an end on 22/10/2013. On 18/09/2013 I completed the cancellation forms on the 2 numbers as required. A week later the one number was prematurely cancelled. I then received a statement showing that I was charged a R900.00 cancellation fee - Numerous frustrating hours ...
My contract had come to an end and I was advised by a consultant in the call centre that it would only officially be cancelled if I go into a store and fill out a cancellation fee. I personally went into the Canal Walk store on the 17th of JUNE!! to fill out the forms and I was told then that it ...
I was in the market for a new cellphone contract and from the minute I walked into the Telkom Mobile / 8ta store, on Saturday 12 Oct, the service was excellent. Shaun took us through all the available options, processed the application and managed our expectations. 20 Minutes later, we left with my ...