I have been trying to cancel my account an finally received an email today stating that this will only be done as of 30 April. Well... that is unacceptable. I have been paying my account for months without getting the service that I am paying for. And now that I want to cancel you want to throw ...
Our ADSL Line failed on 8th March 2013. I reported the fault to the call centre on the same day. A technician arrived on Saturday, fiddled with our PBX system and told met the problem is with the line outside. ( I already knew it was NOT the PBX), and we never saw the technician again. On Monday 2 ...
Herewith the notice of cancellation of my telkom line as of 31 March 2013. I have had endless problems with my adsl line (the only reason I have a telkom line). Line dropping and not syncing at the correct speed. Youself and Mweb has been unable to resolve my issue that has now constantly been ...
Herewith my cancellation of my uncapped adsl and my 1MB line with mweb as of 31March 2013. I have had endless problems with my line that you are unable / unwilling to get resolved. Earlier this week my line was down again and today I have had at least 2 disconnections with line syncs below what my ...
I got an sms from telkom today saying that they tested my line and everything is fine now. Well it is not. My teamviewer running on my computer at home is currently off which means my line is probably down. I logged this fault more than a week ago and have had no one from either Mweb or telkom ...
On tuesday night we had some heavy rain in the area. Since then I have been struggling with my internet connection again. Friday evening my line was completely dead and didn't want to syn at all. Saturday it connected (not at full speed) and was working. Today I am connected (not at full speed) but ...